Most of my life I've been surrounded by intelligent people, for which I consider myself fortunate. Most of my personal friends are smart, hard-working individuals. Most of my family members fall into this category, too. When I say these people are "intelligent" and "smart," I'm not just referring to IQ (normal intelligence). Most of them also have [...]
1. Emotional Intelligence ("EQ") Defined Emotional Intelligence: The ability to sense, understand and effectively apply the power of emotions to facilitate high levels of productivity, communication, and collaboration. Two Dimensions of Emotional Intelligence: Intrapersonal EQ v. Interpersonal EQ Click the image to expand. Emotional intelligence is divided into two subcategories: Intrapersonal EQ and Interpersonal EQ. Intrapersonal EQ is a combined measure of your self-awareness, [...]
Stress in the workplace is bad news for everyone. By everyone, that includes those within the organization and those on the outside as well. Customers, suppliers, and even random visitors will experience some of the negative effects of stress that affects staff. It can drive away customers, tarnish the organization’s reputation, and lead to high [...]
Neglecting self-awareness is a major mistake for anyone to make. It diminishes one’s influence on others and is a sign of low emotional intelligence. While it is disadvantageous for anyone to lack self-awareness, it is especially important for managers and executives to prevent themselves from losing their sense of self-awareness. Often a lack of self-awareness [...]
Leadership skills for your employees Some are born a leader, some learn how to be a leader, and some are put in a position of leadership whether it was their choice or not. Whatever the case may, leadership is needed in every organization and at every level, from CEO to regular employee. Like a highly [...]
Recently our partner organization's chairman, Bill Bonstetter, wrote a great brief on the importance of personal accountability. In Bill's words, "If you hire for one skill and one skill alone, please let it be this: personal accountability." What is personal accountability? Personal accountability can be defined as taking ownership of one's thoughts, behaviors, actions, and performance. [...]
