Our Leaders

Steven FiesPresident & Owner

Steven Fies is the President & CEO of ThinkPlanLaunch. He is a Certified Professional Behaviors Analyst (CPBA), Certified Professional Motivators Analyst (CPMA), and Certified Emotional Intelligence Specialist (CPEQ). He holds a B.S. in Management Science from the University of California at San Diego, where he graduated with Economics Department Honors & Distinction.

Thomas ArthurIndependent Consultant & Advisor

Thomas is an independent consultant and advisor to ThinkPlanLaunch. He is a Certified Professional Behaviors Analyst (CPBA) and an experienced startup company founder. He holds a B.S. in Pharmacological Chemistry from the University of California at San Diego.

Mindy BortnessIndependent Consultant

Mindy is an independent consultant with 14 years of experience as an executive coach. She is a Certified Professional Behaviors and Motivators Analyst (CPBA, CPMA) and holds three additional certifications in management consulting (TriHD, EQ, Stages of Growth). Her company, Communication Works, Inc. is a key strategic partner of ThinkPlanLaunch.

How We Engage

ThinkPlanLaunch provides targeted services to optimize your company’s ROI on human capital. Our approach is simple: address only what needs to be addressed in the most cost-effective, practical manner. We use the most advanced software and diagnostic tools available in the industry to accomplish our objectives. Our applicant tracking software allows for in-depth profiling to ensure every hire is a great hire, while our executive coaching solutions and consultative offerings allow for the growth and development of highly engaged, productive, and winning teams. All our offerings are entirely EEOC and OFCCP compliant, and our strategic partners hold several patents on core products and processes. By choosing to partner with us, you will achieve material improvements to your bottom line through proven systems that catalyze high performance.

Mission Statement

To positively transform our greater business culture, enable its leaders, and bring balance to our client organizations with effective systems for performance management and growth.

Our Philosophy

Our philosophy is based around the achievement of win-win-win outcomes – ones where your organization, its people, and our consulting team at ThinkPlanLaunch all feel like winners when our work together is complete. Beyond delivering excellent products and services, we strive to provide you an experience that results in intriguing paradigm shifts and permanent improvements to morale. We want to leave a positive footprint wherever we go, and we are committed to helping you and your people find your happiness.

Core Values

Objectivity.
We believe it is of utmost importance to use sound, reliable methods and systems for performance management. Our core products and services have more than three decades of research behind them. Several key products and processes are patented. All of our products have been rigorously statistically validated by third-party firms and proven in the marketplace at Fortune 500 companies and SMBs. Simply put, a greater impact will always be made when objective research supports the methods used and the results achieved.

Efficiency.
ThinkPlanLaunch was founded on the principles of efficiency and optimization. We place a strong focus on making sensible business decisions internally and externally. This begins at the individual level in managing one’s day and ends at the organizational level in managing large teams, budgets, and stages of growth. Ideal outcomes are achieved when both the macro and micro levels are aligned and operating optimally. We make this possible for your enterprise by engineering processes and providing tools that address both of these levels, across the entire employee life cycle and throughout the span of your company’s growth.

Growth.
It has been said that if you aren’t moving forwards, then you are moving backwards. Whether this is objectively true or not, businesses and individuals who are not growing suffer from stagnation at the very least. This in turn affects productivity and ultimately economic output. Businesses and individuals stay healthy by staying engaged with their industry, and by participating in activities that foster their development. They also maintain an appreciation for their journey and help others along the way. We are committed to growth, health, and happiness inside and outside of ThinkPlanLaunch.

Areas of Expertise

Employee Selection

Selection is the most critical part of your organization’s employee life cycle. An abundance of research shows the average cost of turnover is 2-3x an employee’s annual salary, and we help you avoid this needless cost by ensuring the right people are hired the first time.

We employ a patented job benchmarking process, an industry-leading applicant tracking and diagnostic SaaS system, and on-boarding processes customized to your organization. These tools and processes systematically address all three phases of the selection process – including the right interview questions to ask – and you wind up with the best players on your team.

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Executive Coaching

As a business leader, you are expected to maintain consistently high levels of performance whilst managing several responsibilities including the performance of others. Your organization, its shareholders, its investors, and your bottom line are all holding you accountable to this.

We focus on factors within your direct control to maximize performance. We know you need more time, increased organization, better feedback, and enhanced strategies for communicating with and influencing the people around you. Our coaching process leverages proven diagnostic tools and software that measure your baseline and allow us to address all of these areas swiftly and effectively.

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Team Building & Engagement

From the playing field to the corporate office, winning teams have these things in common: they are highly coordinated, they communicate effectively on and off the field, and they are motivated by the task at hand. When all of these factors occur at once, we say a team and its individual members are highly “engaged.”

Engagement is critical to the success and durability of your organization. The best coaches and managers intuitively understand this and work hard to foster an engaging environment for their people. Those who don’t continue to face frustration and challenges while productivity and output suffer. Our team building and coaching processes allow you to create a winning environment; an environment where your people are happy, motivated, and highly engaged.

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Products Overview

Software

Our cloud-hosted SaaS software solution, Talent Management Plus, is your complete applicant tracking and diagnostic system for managing the employee selection process. It functions independently or alongside existing applicant-tracking software, and is unique since it integrates our patented job benchmarking process and performance diagnostic system into its user-friendly interface. Because of the deep insights you are provided about each applicant, you are enabled to hire new employees and leaders with extreme confidence and minimize or eliminate hiring errors.

Assessments

Our professional assessment products measure and analyze key dimensions of an individual’s performance abilities. Importantly, they provide key insights and recommendations for the individual to improve their performance, and for their manager to communicate with them effectively to maximize motivation and engagement. Our assessment products have been developed over three decades and statistically validated by third-party firms, drawing from a sample size of more than 20 million people who have taken them. They are currently being used in 90 countries around the world, have been translated into more than 40 languages, and have been used by more than 100,000 companies.

Consulting

Our individual and team consulting processes are rooted in effective communication and the use of objective, accurate performance assessment tools. We strongly value the formation of meaningful, functional relationships with you and your people, and we use a systematic approach to enabling individual and team growth. We also understand every individual has a unique schedule and expectations, which we work hard to accommodate. Our goal is to integrate ourselves where needed and provide targeted services that make a lasting impact at the individual and organizational level.

Partners

TTI Success Insights is our main strategic partner, as they have developed and provide access to our core assessment and software products. Over the past 30+ years, they have statistically validated an enormous amount of research on performance psychology in their 15,000 sq. ft. facility in Scottsdale, AZ. Their products have been successfully implemented in over 100,000 companies including Coca Cola, Mercedez Benz, American Express, and several others.

Communication Works, Inc. is a strategic partner of ThinkPlanLaunch led by CEO Mindy Bortness. Over the past 14 years, Mindy has worked with companies like IBM, Websense, the CA State Bar Association, State Farm, Fox 6, the University of San Diego, and many others. Having established a relationship with Mindy’s firm in 2007, we are proud to announce her as a key partner and independent consultant on our team.

Satisfied Clients

“ThinkPlanLaunch has made my business more efficient, productive, and powerful. I understood exactly how to influence my business performance.”

Jordan Arbuckle, Smart Inbound Marketing

“I am so glad I decided to work with ThinkPlanLaunch. The insights gained via the coaching process have been immensely valuable to me.”

Christina Willner, b.shou

“ThinkPlanLaunch gives you a window into the unique motivators of your team members, allowing leaders to ensure the right people are in the right positions!”

Darin Gray, Registered Agent Solutions, Inc.

“Steve has helped me achieve a conscious understanding of my subconscious behaviors and motivators. I am able to communicate more clearly and have a sharpened view of my career goals and objectives.”